Word Search Daily Support
Answers for subscriptions, offline play, saved games, puzzle content, and troubleshooting.
Still need help?
Email support@tuckr89.com. Include your app version, device model, Android version, and a short description of what happened. Do not send passwords or payment-card numbers.
Email supportHow do I restore a subscription?
Open Word Search Daily, open the Premium screen, and choose Restore purchases. Make sure the device is signed in to the same Google account that purchased the subscription. Google Play must be available and connected.
How do I cancel or manage my subscription?
Android subscriptions are managed through Google Play. Open the Google Play Store, go to your profile, then Payments & subscriptions → Subscriptions, and select Word Search Daily. Uninstalling the app does not automatically cancel a subscription.
Why is Premium not unlocking after purchase?
Give Google Play a moment to finish the transaction, verify your internet connection, and reopen the Premium screen. If needed, use Restore purchases. If access still does not appear, email support with the approximate purchase time and your app version. Do not send payment-card details.
Does Word Search Daily work offline?
The app caches recently downloaded puzzle content and can use saved content when the network is unavailable. New or updated daily content, collections, challenges, and subscription verification may require an internet connection.
Where is my game progress stored?
Progress such as completed puzzles, streak information, words found, preferences, and an active unfinished game is stored locally on your device in the current app design. Clearing app storage or uninstalling the app may remove that local information.
Can I create my own puzzle?
Yes. The app includes a custom-puzzle feature where you can enter your own words, choose Easy, Medium, or Hard, and generate the puzzle on your device.
Does the app show ads?
The current app build is designed as an ad-free subscription experience and does not include an advertising SDK.
How do I remove my data?
The current app does not require a Word Search Daily account. You can remove local app data by clearing Word Search Daily storage in Android settings or uninstalling the app. For questions about support communications or other identifiable information that may be held on the backend, email support. See the Privacy Policy for details.
I found a puzzle or content problem. What should I send?
Please include the puzzle title or category, the date, what you expected, what happened instead, and a screenshot if useful. That helps us identify content issues without requiring sensitive personal information.